The Manila Times

DICT to set up portal for scam complaints

BEN GINES JR.

THE Cybercrime Investigation and Coordinating Center (CICC) said the technical working group tasked to go after scammers will set up a hub that that will centralize complaints, including those filed with other agencies.

The CICC Executive Director Cezar Mancao of the Department of Information and Communication Technology (DICT) said they are now developing an app and a web portal where scam victims could report through a hotline and dedicated website.

The CICC will then furnish the telcos with the numbers provided by the victims and those gathered by other agencies to ensure these are blocked.

Globe Telecom has so far blocked 1 billion messages since January. In addition, Smart Communications has blocked at least 60 web domains linked to the scam.

“We desire to assist victims of cybercrime to the fullest and bring the culprits to justice,’’ Mancao said.

Mancao said the CICC would employ a triage system and refer cases to appropriate agencies for action, even as he called on other agencies to assist his office in addressing “tactically and strategically” the ICT-assisted scams and fraud.

The DOJ Office of Cybercrime offered to facilitate coordination with international agencies to fight globally operating syndicates behind the scam.

Privacy Commissioner Raymund Liboro said the centralization of complaints for action by concerned agencies will result in swifter responses and help boost public trust in government.

Justice Undersecretary Jon Salvahan said the DOJ would enlist the help of law enforcement agencies overseas in intelligence gathering and investigation of the syndicates.

The National Privacy Commission will summon five data aggregators after being eyed as possible conduits behind the surge in smishing and phishing and text spams over the past weeks.

Companies like global brands tap the aggregators to act on their behalf and deal with telcos in blasting promotions and other messages to customers.

Business Times

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2021-12-05T08:00:00.0000000Z

2021-12-05T08:00:00.0000000Z

https://digitaledition.manilatimes.net/article/281921661332755

The Manila Times